Customer Help

Our Support team is always here to assist.

Orders and Access

We are an independent platform that resell these courses after buying them from their original authors. 

You will get access to the courses on our streaming platform. You can view your course on web or mobile platform with access 24×7.

You can follow the steps below to watch courses on a mobile app available on Android and iOS.

 

  1. Download the mobile app from https://download.moodle.org/mobile
  2. Enter https://thecourselibrary.com in Site URL field which will be asked after you run the app for the first time
  3. In the next step, enter your username and password and now you will be able to see your purchased courses listed.

After you complete your purchase, if you ordered a course, you will be emailed the instructions to access the course instantly. In case your ordered a package, it can take upto 12 hours to grant access.

All courses come with lifetime access and the ability to stream your courses unlimited times.

There is no limit like netflix has and you can log in multiple devices at the same time.

We don’t store any of your personal information and we will only charge you for the order that you make through this website.

No, we don’t allow download of videos. We do however allow download of meditation audios and workbooks. We do however have a feature to view the videos offline through our mobile app which you can download from here. Plus, you have lifetime access to the courses on our platform and access to it 24×7.

Yes, you can do that and we will notify you whenever it comes in stock so you can have access to it.

Yes, all videos and workbooks in the course are downloaded from the author’s website and we take extra care so you have the same experience as that from the author’s website.

You get all the videos, audios and workbooks as part of your purchase. What you don’t get is the author’s online support and his community access which we don’t think are really worth the huge amount of extra money you would have to pay for them.

Payments and Refunds

We accept paypal payments as those are very secure. You can request for any other payment method by contacting us from contact page.

We offer a 7 day money back guarantee on all our products. To ask for a refund, just drop an email at support@myimprovedself.online and we will process it as soon as possible.

No issues, we allow exchange of your order within 7 days. Drop us an email and we will reimburse the order value in the form of store credits. Then you can go ahead and order the course that you want using your store credits.

Offers, Samples and Upgrades

Sure, Please contact us with your query and we will send you a sample video for the course.

We have already discounted the courses by a big margin. We have always believed quality education should be affordable to everyone. What we charge is to just run our website and servers to help you better. 

Sure, We promote it that you buy the package as packages become much more affordable for you. You can surely upgrade to the package if you have previously bought one course. Just let us know from the contact page and we will send you a custom invoice.

Guaranteed original videos and lifetime access

Of all courses

Easy 7 day returns

7 Day money back guarantee

100% Secure Checkout

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Web platform and Mobile App

To watch anytime anywhere